Why is it important to develop emotional intelligence

At various times, the main factors of business development were creative solutions, marketing or technology. But I think that any business is a process of communication between people.

Now various trainings, books, articles on self-knowledge and others, various courses on psychology and personal growth are gaining more and more popularity.

But what is emotional intelligence and what is the use of it at all?

Many people think that emotionality and emotional intelligence are the same thing. But this is not so at all, because a vivid manifestation of emotions does not mean at all that a person has developed emotional intelligence.

Emotional intelligence can be characterized as the ability to understand the information contained in emotions, to determine the meaning of emotions, to use them in solving various problems and issues in both social and professional human activities.

The simplest example of developed emotional intelligence is pets. It is a reliable fact that our pets read information about our emotions from us. Because our intonation, facial expressions and movement – all this helps them to live with us, as well as achieve the desired goals (walking, petting, eating).

Children interact with us in a similar way. Swiss professor Davide Antonaza says that the development of emotional intelligence at a very early age allows you to cope and be aware of your emotions. This knowledge helps children to become better and adapt to society.

Imagine how convenient it would be in life and in work if we could recognize the state of another person by small external signs, would be able to translate this state into the right direction and control the mood? Imagine how easy it would be to move up the career ladder and how many conflicts could be avoided.

In fact, each of us has emotional intelligence, but its level is different and depends on many factors. Environment, family, fears, school, university, books – all this has a huge impact on the development of emotional intelligence. But, even if your initial level of emotional intelligence is low, it can be increased with the help of training and training.

Emotional intelligence consists of four equivalent parts:

• Perception of emotions;

• Using emotions;

• Understanding Emotions;

• Emotion management.

The development of these parts is uneven for everyone, and this reduces the effectiveness of their use in real life.

For example, the fear of public speaking. Most people realize that they are experiencing nervous tension before each appearance on stage. But obvious success is achieved only by those who are able to cope with their emotions, quickly pull themselves together and transfer their state to the right one.

The use of emotional intelligence in business is almost limitless. For example, to understand the emotions of a valuable employee and choose the right type of communication with him, inspire and guide the team, minimize and prevent the consequences of conflicts, hold negotiations and meetings, etc.

It is a reliable fact that the development of emotional intelligence also entails an increase in your creativity. Because your thinking is changing, you begin to find new non-standard solutions to some problematic situations.

Also, the development of emotional intelligence contributes to better assimilation of information and simplification of some internal processes of the company. I'm sure you've noticed that in a good mood you remember information better, and learning or acquiring any new skills becomes easier. That is, increasing emotional intelligence and using self-regulation techniques allow you to use information efficiently, thereby changing the effectiveness of any training.

Currently, the most valuable resource is personnel, that is, people. And the ability of the manager to choose the right specialist, to support him in an effective working condition, to motivate him to achieve goals – all this depends on the level of emotional intelligence of the manager.

An ideal company is a second home for employees. And not in the sense that people live there because of the amount of work. And in the sense that this is a home where they feel emotional closeness and return, and the head helps and supports them.